What are some of the key security concerns that CIOs
need to address, with the development of a BYOD environment in the
enterprises?
Consumerization of IT provides many opportunities, but it also
creates some security challenges. Much of these challenges are
rooted in the fact that the mobility of these devices introduces
security management issues around access control, data protection
and compliance, as well as the fact that employee-owned devices
used for work introduce added IT complexity -- it’s not
always clear who owns the device, and furthermore, who owns
what data on the device.
One of the key considerations for CIOs in a BYOD environment is
the fact that mobile devices require scalable solutions that help
IT secure and manage the entire device and the data. IT needs a
centralized way to enable easy, self-service provisioning to
include access mechanisms like VPN and Wi-Fi, to set and enforce
policies independent of the ever-growing endpoint types, and to do
so in a way that is persistent and can’t be undone by users
through careless or intentional acts.
Also, in the case of lost/stolen devices or if an employee
leaves the organization, IT needs to be able to perform full or
partial data wipes. Partial wipes are critical for employee-owned
devices where only corporate data should be removed, thus
preserving photos, music, applications, and other non-corporate
resources. Remotely tracking the phone’s location, locking
it, and performing backups and restoration are also important
mobile device security capabilities.
What kind of overhaul does the security and compliance
strategy of an enterprise calls for, so as to enable BYOD concept,
in a secure manner?
There is no denying that the pre-existing security policies and
processes would need to undergo an overhaul in a consumerized IT
environment. Every organization will need to do a risk
assessment to look at the technology that will be supported and its
inherent risks, how users will access corporate resources and
ultimately corporate data and how to manage data on lost devices or
on the devices of users leaving the organization.
Legacy security policies and processes certainly need to be
pulled out and reviewed as the important point to note is that
consumer devices are already accessing data on nearly all networks
and have been doing so for some time. Examples include
users’ e-mail sent from a corporate account to a POP e-mail
address can be downloaded onto a personal device, or the standard
scenario of the executive management team adding their new
iPad/tablet type device and the IT team supporting these handful of
units.
Additionally, compliance policies and controls, which have been
developed to manage traditional endpoint systems need to be
enhanced to accommodate and support the new endpoint, which
includes all mobile technology (smartphones through to tablet
devices), as well as corporate deployed devices and devices brought
in from home. Visibility is required to know what connects to your
network, are these devices compliant and how do we ensure that they
are as safe as the rest of the corporate infrastructure.
How should organizations address the security risks
arising due to BYOD phenomenon?
Following are examples of the processes and technologies that
organizations can adopt in a consumerized IT environment:
- Implement accountability by associating devices with users and
as such their permissions and roles
- An agent-less vulnerability management solution to provide 24/7
visibility on every device that is trying to connect to the network
and validate the compliance and risk that the device may bring to
the network
- A firewall and network IPS to control traffic to and from key
assets, as well as provide protection for and from devices that
cannot install host-based solutions
- Network access control (NAC) to ensure employee-owned devices
have security tools installed or are otherwise compliant with IT
standards prior to accessing the network. NAC can control guest
devices and other unmanaged endpoints and can ensure that they have
limited ability to access resources or infect the network
- VPNs for securing connections to corporate networks
- End-point security with a centralized management console to
ease the effort required by security administrators and to enable
them to easily manage all endpoints in the system; this includes
extending anti-malware solutions to smartphone and tablet
devices
- Implementing encryption for information at rest and in
motion
- Remote locate, lock and wipe technology to be enforced on
mobile devices to protect data in case the device is lost or
stolen
- Considering virtualized desktops (VDI), where employees can
access company applications and data on personal devices but the
application infrastructure and data remains on corporate servers
behind the firewall
About Author
Amrita Premrajan is an IT journalist based in New Delhi with over two years experience in reporting on enterprise technology and interacting with CIOs and technology professionals. Currently, she is Senior Correspondent at InformationWeek India. She has a Masters Degree in Journalism and Mass Communication from Guru Nanak Dev University, Amritsar.
More articles by Amrita Premrajan